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Question about kindle? Why won’t my kindle book store work anymore?

Question about kindle? Why won’t my kindle book store work anymore?

Alyson #questionnaire #e-book

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19 Answers

Kristy

Did you try the hard reset?

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Heather

Will it not load? Or can you not buy anything?

Have you updated your kindle?

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Jean

I would suggest restarting the Kindle and making sure it’s been updated.

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John

Yeah shut the power off for a minute or two then restart it.

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Heather

That happened to me, but then after the update it worked again

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AlysonQuestion author

Sorry guys my man treated me to lunch as a surprise. It loads I can search for books but it won’t find then.

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AlysonQuestion author

It’s an older kindle.. it says it is updating software. But I’m seriously thinking I just need a new one.

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AlysonQuestion author

I have restarted it.

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Heather

Did that work?

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AlysonQuestion author

No

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Kristy

Image may contain: text that says 'Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. 1. Press and hold the Power button for a full 40 seconds. After the first 6 to 8 seconds, the screen will go blank, which is normal. ... 2. After the 40 seconds, release the Power button.'
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AlysonQuestion author

What will this do? Factory reset?

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Kristy

It’s a hard reset. I have had to do it a few times. It does fix a lot of problems. It doesn’t delete anything.

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AlysonQuestion author

@Kristy thank you..

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AlysonQuestion author

Ok when I search for a book ok my kindle this is what screen I get. I have to literally go to the amazon app to by ebooks.

Image may contain: one or more people and phone
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Kristy

Is this after the hard reset?

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AlysonQuestion author

I’m trying it again.

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AlysonQuestion author

Yep

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AlysonQuestion author

I seriously think I’m going to factory reset it.

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