before i contact them will amazon replace a kindle with a cracked screen? i have the extended warranty on it

7 Answers

I’m not sure…but I’ve always had great customer service experiences with them. My kindle froze and I couldn’t do anything with it, they sent me a replacement and a box to ship the old one back.

MonicaQuestion author

I think the extended warranty covers it… cant contact til tomorrow when i can either call or chat with them in peace

Julia

I’m pretty sure it does too. But not 100%. Keep us posted in case anyone else has this issue. Lol

MonicaQuestion author

Will do… im so upset… i finally found it after weeks of it being hidden (under my teddybears) ??

Julia

I had lost mine a few years ago in the Fall…looked everywhere…come spring my husband found it doing yard work. It must have fell off the porch and into a puke of leaves. I put it in a bag of rice for 2 days before turning it on. It still works, but doesn’t keep the right time. I keep it as my “backup”. Lol

Ashley

Is it an accidental coverage extended warranty? I always get mine though square trade and their accidental warranties are amazing

Melkor

It maybe your credit card company will cover your loss.

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